Contact

Ring during opening hours and a person answers, usually Fenella. Email is answered the same working day and always within two. Nothing on this page routes to a call centre, because there is not one.

Send a message

This form is client side only. Nothing is sent, nothing is stored, and no address reaches us.

Clinic details

Address
1 Frith Street
Soho
London
W1D 3JP
Telephone
020 7946 0184
Email
hello@frithmedispa.com
Getting here
Five minutes from Tottenham Court Road, six from Leicester Square. Full directions, buses, the congestion charge and step free access are on the visiting page.
Press and media
Press enquiries go to a different address and are answered separately.

Opening hours

Monday10.00am to 6.00pm
Tuesday to Thursday9.00am to 8.00pm
Friday9.00am to 6.00pm
Saturday9.30am to 5.00pm
SundayClosed

Last appointment is an hour before closing for anything over 45 minutes.

What happens after you get in touch

  1. Someone reads it, not a queue

    Enquiries come to the clinic manager. If the answer needs a practitioner, she asks one rather than guessing, which is occasionally why a reply takes until the next morning.

  2. You get a straight answer about suitability

    If what you have asked for is not the right treatment for what you have described, we say so in the reply rather than booking you in and telling you in the room.

  3. A time, and what it will cost

    Consultations are free and take 45 minutes. If you want a skin scan at the same appointment, say so, because it needs a longer slot and it is £50 that comes off anything booked within 30 days.

A gloss black panelled front door with a brass knob and letterplate, set in a white painted surround above a worn stone step.
The Frith Street entrance

Cancellations and deposits are covered in the booking terms. If something has gone wrong, the complaints procedure is a real one and it does not start with this form.